It’s not that uncommon to hear of laptops being recalled for safety reason but Nvidia has discovered that their Nvidia shield tablets suffer from a battery overheating issue.
Nvidia is urging owners to stop using their tablets immediately id they were purchased between July 2014 and July 2015. The reason for the recall is overheating which can be a fire hazard and any consumer affected should head to the recall page setup by Nvidia.
All consumers who take part in the recall will be sent a replacement new Shield tablet. Not all tablets are affected and you can check to see if the tablet needs replacing by following these instructions.
Step 1: Please update your tablet to the latest software:
Ensure you’re running the latest software, which you can check by following these instructions:
- From the Home screen, select the Apps icon
- Select the Settings icon
- Scroll down, select About tablet
- Select System Updates
- Verify that your tablet has the latest software dated July 1, 2015, or newer. See image at right. You may need to repeat this step more than once if your system is out of date.
The recall applies only to tablets with a certain battery type. Once you’ve verified that you’re running the latest software, identify your unit’s battery type by following these instructions:
- Select the Settings icon
- Scroll down, select About tablet
- Select Status
- Under the “Battery” category, you’ll see Y01 or B01
- If B01, your unit is NOT affected by this recall
- If Y01, your unit needs to be replaced. Please select Y01 to launch the recall application on the device
Published: Jul 31, 2015 07:26 pm